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Forgot password,unable to log in to the laptop

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I apologize for the inconvenience you’re facing with your laptop login. Let’s address this step by step:

Resetting Your Password:

If you’ve forgotten your password, you can try resetting it. Here are a few methods you can explore:

      • Method 1: Using Another Computer or Smartphone:

        1. On your laptop’s login screen, click the power icon in the lower right corner.
        2. While holding the Shift key, click Restart.
        3. Select Troubleshoot.
        4. Choose Reset Your PC.
        5. Click Remove everything.
      • Method 2: Safe Mode:

        1. Power on your computer.
        2. As the Windows or manufacturer’s logo appears, power off and repeat this step three times.
        3. Your computer will boot into the Advanced Recovery Environment.
        4. Navigate to Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart.
        5. Press 4 or F4 to enable Safe Mode (or 5 or F5 for Safe Mode with Networking).

Local User Account:

  • It seems you were using a local user account to sign in. Unfortunately, if you can’t answer the security questions, there’s no way to bypass them.
  • If you don’t have another user account on the laptop, you may need to perform a clean install of Windows. Keep in mind that this will erase your files.

Clean Install of Windows:

  • You’ll need access to another computer for the first part of this process:
    • Download the Windows Media Creation Tool from Microsoft’s official website.
    • Run the tool and select “Create installation media for another PC.”
    • Choose your language, edition, and architecture (32 or 64-bit).
    • Select USB flash drive” as the installation media.
    • Connect a USB flash drive (with at least 8 GB of free space) to your computer.
    • The tool will download the required files and create the installation media.
  • Now, on your problematic laptop:
    • Access the BIOS boot menu and boot from the USB drive.
    • Follow the on-screen instructions to install Windows 10, selecting “Custom install” and deleting existing partitions.
    • Once complete, you’ll have a fresh installation of Windows 10.

“Remember to back up any important files before proceeding with a clean install. If you encounter any issues, feel free to seek further assistance.” 🖥️💡

 
 

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